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MindX AI

MindX Convert · AI sales worker

Turn questions into sales

Many support conversations are really pre-sale questions. Convert answers them with the right product, size and offer, using everything MindX Brain knows about the shopper. You pay only when it wins a sale: 5% of the order, capped at $5.

Illustrative

MindX Convert

Store chat · Product page

  1. CustomerDoes the Alpine Jacket run small? I'm usually a size M.
  2. MindX ConvertGood question! It runs about one size small, so most customers who wear M choose L. Size L is in stock and ships today. Want me to add it to your cart?
  3. CustomerYes please!
  4. MindX ConvertAdded! Here's your checkout link. Free exchanges within 30 days if the fit isn't right.

Action log

  1. Read product: Alpine JacketShopify
  2. Checked size chart and reviewsMindX Brain
  3. Checked stock: size L, ships todayShopify
  4. Added Alpine Jacket, size L to cartShopify

Sale won: $89$4.45 Convert fee (5%, max $5)Right size, first time

What Convert handles

  • Does this run small?

    What Convert does: Recommends the right size from your size chart, reviews and past returns

  • Which one should I buy?

    What Convert does: Compares products from your catalog and recommends one, with the reason

  • Is it in stock? When will it arrive?

    What Convert does: Checks live stock and delivery times in Shopify

  • Can I return it if it doesn't fit?

    What Convert does: Explains your return and exchange policy before the purchase

  • Do you have a discount?

    What Convert does: Offers only the offers you have approved, never more

It answers like your best salesperson

A basic chatbot links to a FAQ page. Convert closes the question:

  1. Step 1: Understand

    Understands what the shopper wants and what is holding them back

  2. Step 2: Check

    Checks product, stock, reviews and policies in MindX Brain

  3. Step 3: Recommend

    Recommends the right product and size, with the reason

  4. Step 4: Add to cart

    Adds it to the cart when the shopper says yes

  5. Step 5: Record

    Records the sale in your outcome ledger

Selling inside your rules

  • Recommends only products that are in stock
  • Offers only the discounts you approve, with a limit you set
  • Hands high-value or unusual requests to your team with full context
  • Every recommendation and sale is logged in your outcome ledger

5% of the order, capped at $5, only when Convert wins a sale. Plus your MindX Brain plan from $49 a month.

See pricing

Questions about Convert

What counts as a sale won by Convert?

An order placed after a Convert conversation that recommended the product, within the attribution window. [Confirm the attribution window before launch.]

Will Convert give away discounts?

No. It only offers discounts you have approved, up to the limit you set.

Where does Convert talk to shoppers?

In the same channels as Resolve: website chat, email, WhatsApp, Instagram and Messenger.

Does Convert work with Resolve?

Yes. Both use MindX Brain, so a shopper who asks about sizing and later asks about delivery gets one consistent answer.

Turn more questions into orders