MindX Service AI provides intelligent customer support AI agents—cutting wait times, ensuring consistent responses, and making every customer feel heard and valued across every channel.
No Credit Card required
4.8 (500+Reviews)
Bring every channel — email, chat, WhatsApp, SMS, and social — into one unified platform. Our AI agents work together to route, resolve, and escalate seamlessly, ensuring faster, smarter responses. No matter how customers reach out, they always get the same consistent, brand-aligned experience.
Enjoy enterprise-grade automation, security, and scalability without the heavy IT burden. Built on trusted, compliant infrastructure, MindX grows with you while keeping operations reliable. With transparent, outcome-based pricing, you always know the value you’re getting.
Skip months of onboarding — our plug-and-play AI agents are ready from Day 1. Upload FAQs, knowledge bases, or past chats, and the system learns instantly. From setup to live support, you’ll be running in hours, not months. Scale effortlessly as your needs grow — without ever slowing down.
Fully agentic support that goes beyond answers—MindX Autoflows understands intent, applies your rules, and resolves issues end-to-end.
Unlike basic chatbots, it takes real actions like refunds, updates, and order changes without human input. Every interaction drives outcomes through smart reasoning and contextual understanding.
MindX Service AI learns from your historical data to automate workflows and fill content gaps from day one.
It understands your unique processes by analyzing tickets, policies, and past interactions with precision.
From escalations to help articles, it transforms your data into smart, evolving support automation.
MindX Service AI, powered by the Nexa AI Engine, automates repetitive issues, triages tickets with precision, and empowers agents with real-time assistance. By learning from your historical data, it streamlines workflows, fills content gaps, and transforms escalations into evolving support automation.
Bring together customer interactions from your store, marketplace, and social channels in one place, giving support teams instant access to product, order, and customer details. Resolve issues faster with AI-powered tools that automate returns, exchanges, and order updates from day one.
Our e-commerce support enables teams to respond to customer queries faster by streamlining the entire issue-resolution process. Shoppers receive quick, accurate, and friendly assistance, all managed from a single, unified platform—resulting in happier customers and better business outcomes.
Get started at no cost with essential tools. Includes live chat, email support, reports, and priority chat & email assistance.
$49/month (billed annually) or $59/month (billed monthly) – Unlimited Users
Scale smarter with advanced AI features. Includes live chat, email, Nexa AI Agent (500 conversations), Nexa AI Copilot, reports, 24/7 support, and a dedicated manager.
Add-ons: $39 per 500 conversations.
And 120+ tools to integrate
“With MindX Service AI , our average resolution time dropped from 12 hours to just 4, and our CSAT jumped 25%. It’s miles ahead of Freshdesk and Help Scout in both speed”
Customer Experience Director at Etsy
